About us

Making life easier

Service NSW is a NSW Government executive agency that joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies. 

At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences. 

More in this section

• Digital capabilities for NSW Government agencies
  • Service NSW Digital Services Blog
• How to access information held by Service NSW
• Our services
• Customer complaints
• Performance dashboard
• Vulnerability disclosures