We're driving digital transformation
Do you have a passion for anything and everything to do with technology?
We need you!
Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more...
Join us and use the latest technology to build and deliver products that put the customer front and centre. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers.
Leading the way in digital services
Create change for good.
We simplify digital services by championing human-centred design.
Help deliver inclusive, trusted, and accessible products using innovative technology.
Our teams
Our multi-disciplinary squads encourage collaboration and deliver a seamless customer experience.
We have opportunities across all disciplines at senior, mid and junior levels.
Product management
Why Service NSW Digital?
Discover more about our people, values, and employee benefits.
Work flexibly
We support hybrid working and compressed hours, giving you the freedom to choose additional leave if you work more than 35 hours a week. So you can make time for what counts.
Solve interesting problems
Use evidence-based approaches to solve complex customer problems. We work with multiple partner agencies to help a diverse range of customers during emergencies.
Drive real change
With over 60 empowered product teams, our services make government easy for people in NSW by providing customer-centric solutions. Check out our Performance dashboard.
Learning and development fund
Progress your career goals with access to an allocated learning and development fund.
Practice guilds
Connect with like-minded people to discuss evolving practices in Design, Engineering, Product Management, and Research.
Career growth and mentorship
Challenge and develop yourself or change career paths with our bootcamps, graduate and leadership programs.
Product snapshot
Look familiar? Work on game-changing products and services that are stood up quickly in response to state emergencies and everyday transactions.
Find your next opportunity
Service NSW is passionate about building a culture where reward and recognition are at the heart of our team environment. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers.
Read more about Jobs at Service NSW
We’re part of the Department of Customer Service along with other great teams including Digital NSW, NSW Government Digital Channels, Revenue NSW, the Better Regulation Division and the Data Analytics Centre.