Financial assistance
Support after Tropical Cyclone Alfred
Support for Far West NSW
If you’ve been affected by the Far West NSW power outage from 17 October 2024 you may eligible for a grant. Face-to-face help with applying will be available in Broken Hill and Menindee on selected dates.
For individuals and businesses
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Individual support
Disaster relief payments and grants available for people directly affected by disasters.
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Business support
Information on the relief packages and financial and practical assistance available to businesses.
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Disaster Assistance Finder
Complete our online questionnaire to receive a personalised list of available programs and services.
Services and recovery centres
Contact us
Call us on 13 77 88, Monday to Friday, 7am to 7pm (Sydney time).
You can also book an appointment.
Find a recovery centre
Recovery centres may be set up near disaster areas to help people access accommodation and financial support.
Help in your language
Call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.
Replace your identity and personal documents
How to replace documents lost or damaged as the result of storms and floods and other natural disasters.
Get help
In an emergency
- Call Triple Zero (000) immediately or TTY - 106
- Call NSW SES on 132 500 or visit NSW State Emergency Service (SES)
- Go to Live Traffic NSW or call 132 701 to check roads are clear.
- Go to Bureau of Meteorology to check weather warnings.
Domestic and family violence
Community guides and resources
Guides
Information and support to help you before, during and after a natural disaster.