Change the organisation's name or contact person on a business E-Toll Account

Introduction

If you need to change the name of an organisation or a contact person associated with a Transport for NSW E-Toll business account, you can do this at a Service NSW Centre.

Note: If the Australian Business Number (ABN) has changed, you’ll need to:

1. Close the existing E-Toll account and return tags.
2. Open a new E-Toll account in the new company name.

What you need

• a letter on the organisation's letterhead, signed by the current account holder, a manager, director or CEO of the company. The letter should include the:
  • E-Toll Account number
  • business name and address recorded on the account
  • details of the name change for the organisation or contact person.
• the organisation change of name certificate from the Australian Securities and Investments Commission (ASIC).

How to change

1. Gather the required documents.
2. Submit the change:
   1. in person at a service centre, or
   2. by email to e-toll@service.nsw.gov.au.