Introduction
The NSW Life Support Rebate helps pay electricity bills for people who need, or have someone living with them who needs, to use approved energy-intensive life support equipment at home (such as home dialysis, ventilators and oxygen concentrators).
The NSW Life Support Energy Rebate is up to $1,802 per embedded network (on-supply) household, per financial year, depending on the equipment type.
If you live in an embedded network (on-supply), you can apply for the rebate below.
If you are a retail (on-market) customer, you need to contact your electricity retailer to apply.
Note: Embedded network (‘on-supply') means your electricity is supplied by an embedded network – such as in a residential community, retirement village or strata scheme – and you receive your electricity bill or invoice from the strata manager or community/village operator. If you’re not sure whether you're an on-supply customer, contact the electricity provider named on your electricity bill.
Eligibility
You may be eligible if you live in NSW and all of the following apply:
- you have an electricity account for your home in NSW
- you’re the account holder (the account and bill must be in your name)
- you or someone living with you has been assessed by a registered medical practitioner to verify that the use of the approved life support equipment is required at their principal place of residence.
What you need
- the completed NSW Life Support Rebate Medical Declaration form.
- your medical practitioner to complete and sign the medical declaration in the form
- a printed invoice (not hand-written) copy of your latest electricity bill which must have:
- your name and address printed on it
- the most recent meter reading dates for your household (taken after 1 July in the current financial year and less than 3 months old)
- your bank account details (to receive your rebate).
How to apply
- Check the eligibility requirements.
- Download and complete the 'applicant' and 'patient' section in the NSW Life Support Rebate Medical Declaration – PDF.
- Ask your medical practitioner (GP or specialist) to complete and sign the medical declaration in the form.
- Select the 'Apply online' button.
You'll receive a confirmation number and an email with details on what happens next.
If you're unable to apply online
- Download and complete NSW Life Support Rebate Application Form On-Supply Household – PDF.
- Ask your medical practitioner (GP or specialist) to complete and sign the relevant sections of the form.
- Attach a copy of your most recent electricity bill.
- Post your application to NSW Life Support Rebate, PO Box 435, Parramatta NSW 2124.
More information
- You'll need to reapply for this rebate every year and provide the NSW Life Support Rebate Medical Declaration every 4 years.
- Some machines have a part-time and full-time (24 hour a day) rate rebate. Your doctor will need to indicate on the form the rate you use the equipment.
- You can receive more than one rebate if your doctor has prescribed more than one type of machine, such as an oxygen concentrator and a ventilator.
- If more than one person uses the approved equipment, you can receive multiple rebates, but you need to submit a separate application form for each patient.
Documents
Medical declaration
Translations
- NSW Life Support Rebate: Medical Declaration (العربية | Arabic) – PDF
- NSW Life Support Rebate: Medical Declaration (简体中文 | Chinese Simplified) – PDF
- NSW Life Support Rebate: Medical Declaration (繁體中文 | Chinese Traditional) – PDF
- NSW Life Support Rebate: Medical Declaration (فارسی | Farsi Persian) – PDF
- NSW Life Support Rebate: Medical Declaration (Ελληνικά | Greek) – PDF
- NSW Life Support Rebate: Medical Declaration (Italiano | Italian) – PDF
- NSW Life Support Rebate: Medical Declaration (한국어 | Korean) – PDF
- NSW Life Support Rebate: Medical Declaration (नेपाली | Nepali) – PDF
- NSW Life Support Rebate: Medical Declaration (Español | Spanish) – PDF
- NSW Life Support Rebate: Medical Declaration (Tiếng Việt | Vietnamese) – PDF