Introduction
The NSW Gas Rebate helps eligible concession cardholders pay their natural gas or bottled Liquefied Petroleum Gas (LPG) bills.
The NSW Gas Rebate is $121 per embedded network (on-supply) or bottled LPG household, per financial year.
If you live in an embedded network (on-supply) or if you buy or refill bottled LPG, you can apply for the rebate.
If you are a retail (on-market) customer, you can apply for the NSW Gas Rebate (retail customers).
Note: Embedded network ('on-supply') means your natural gas is supplied by an embedded network – such as in a residential community, retirement village or strata scheme – and you receive your gas bill or invoice from the strata manager or community/village operator. If you’re not sure whether you're an on-supply customer, contact the gas provider named on your gas bill.
Eligibility
You may be eligible if you live in NSW and all the following apply:
- you have a natural gas account for your home in NSW or use more than 45 kg/88 litres bottled LPG for basic household needs
- you're the account holder (the account and bill must be in your name)
- you hold one of the following:
- Pensioner Concession Card issued by Services Australia or the Department of Veterans' Affairs (DVA)
- Health Care Card issued by Services Australia
- Low Income Health Care Card issued by Services Australia
- DVA Veteran Gold Card.
Customers who are not eligible for this rebate:
- Commonwealth Seniors Health Card holders
- LPG customers who use 'SWAP&GO' BBQ bottles, or bottled gas less than 45 kg/88 litres in mass
- gas hot water customers with usage measured in litres (L) – check your gas bill to see how your usage is measured
- customers billed for an unmetered gas service.
What you need
- your concession card details
- your bank account details (to receive your rebate)
- a printed (not hand-written) copy of your latest gas bill (JPG or PDF file) which must have:
- your name and address printed on it
- the most recent meter reading dates for your household (taken after 1 July in the current financial year and less than 3 months old)
- for bottled LPG customers, the bill must have been issued in the current financial year.
Note: bills for additional services, such as service charge or equipment fee are not accepted.
How to apply
- Check you meet the eligibility requirements.
- Select the 'Apply online' button.
- Follow the steps to apply for the rebate.
You'll receive a confirmation number and an email with details on what happens next.
If you're not able to apply online:
- Download and complete the NSW Gas Rebate Application Form On-Supply Household – PDF.
- Attach a copy of your most recent gas bill/invoice.
- Post your application to NSW Energy Rebates, PO Box 435, Parramatta NSW 2124.
More information
- Embedded network (on supply) customers receive the rebate as a lump sum payment of $121 deposited into your bank account.
- Invoices must be printed, unless:
- they have been prepared from a branded invoice book
- the supplier does not have the capacity to provide printed invoices.
- For assistance in understanding your bill or invoice, please contact your energy provider.
- A household can only receive one NSW Gas Rebate each financial year.
- You can only receive the rebate for your principal place of residence.
- If you receive the NSW Gas Rebate, you may be eligible for the NSW Low Income Household Rebate for your electricity account.