This privacy collection notice relates to the $400 Small-Medium Business Power Outage Support Grant – Far West Region Oct 2024.
Service NSW on behalf of the NSW Premier’s Department are delivering a power outage support grant (the Grant) to residents in the Far West of NSW impacted by the major electrical outage. The impacted area includes Broken Hill, Tibooburra, Wilcannia, Menindee, White Cliffs and other surrounding communities.
Why your personal information is being collected
Service NSW is collecting your personal information to:
- process your application and determine your eligibility for the Grant
- provide you with further information about the Grant
- pay the Grant to eligible residents, and
- other directly related purposes.
Types of personal information collected
Service NSW collects the following personal information:
- your full name
- your date of birth
- your proof of identity document/s
- your contact number and email address
- name of your business
- your Australian Business Number (ABN)
- the address where your business was operating
- evidence that the business operated at the impacted address
- number of full-time (or equivalent) employees in the business, and
- your bank details.
Service NSW does not require you to disclose your Tax File Number (TFN) for the purposes of the Grant. If you submit any evidence to us that includes your TFN, you should remove or obscure TFN where possible. If you are not able to remove or obscure your TFN, we are required to protect this information and not use it for any purpose.
How your information will be used and disclosed
Service NSW will use personal information for the primary purpose that it was collected for, or a directly related secondary purpose. This includes to:
- contact you about your application, including to confirm the information in your application or to request additional information
- process a payment to the nominated bank account
- contact you to invite you to participate in voluntary evaluation of the Grant
- identify future state or Commonwealth government financial support grants or assistance programs that you may be eligible for in the impacted area
- contact you about future supports you may be eligible for in the impacted area
- collect, maintain and use information about you for our internal administrative purposes, including for the purpose of our interactions with you
- conduct audit, investigation or compliance activities to assess whether the eligibility criteria and Terms and Conditions have been and are being met, and
- investigate any allegation of fraud or a failure to comply with Terms and Conditions and to assess the financial integrity of the Grant.
We may disclose the information in your application to:
- Revenue NSW to assist Service NSW with processing your application and determining your eligibility for the Grant
- the NSW Premier’s Department and NSW Treasury (and any contractors engaged by them for the purposes of conducting an audit) for the purpose of reporting and evaluating the Grant
- the Commonwealth Department of Home Affairs to verify your proof of identity information with the Document Verification Service (DVS)
- the Australian Business Register to verify the eligibility of your ABN
- Westpac for the purposes of administering the funds to your nominated bank account, and
- the Department of Customer Service for the purposes of de-identifying and aggregating Grant information to analyse and report on the Program. Any report or publications on the evaluation of the Program will not identify any individual that has registered or participated in Program.
Service NSW may also disclose personal information to conduct audit, investigation and compliance activities or to ensure the financial integrity of the Grant. This includes to:
- the issuer of any document you provide as evidence in your application for the purpose of confirming the accuracy of the information
- NSW Police, the Australian Taxation Office (ATO) and other law enforcement agencies, if Service NSW reasonably suspects a case of fraud or other criminal activity
- Revenue NSW if Service NSW has reasons to believe a contravention of Grant conditions has taken place, or so that payments may be recovered, and
- the Australian Transactions Reports and Analysis Centre (AUSTRAC), if Service NSW reasonably suspects a case of fraud or other financial crime, or has conducted an investigation in response to information provided by AUSTRAC and is sharing the results of that investigation with AUSTRAC.
Service NSW will not disclose your personal information to anyone else unless you provide your consent, or we are required or authorised to do so by law.
Whether you are required by law to provide us with this information
Providing us with the requested information is not required by law. However, if you choose not to provide us with the requested information we will not be able to process your application.