Small Business Commissioner

The NSW Small Business Commission offers a cost-effective commercial mediation service to help solve many types of disputes without the high cost and delays inherent in going to court.

The Commission’s panel of mediators are highly experienced in running the process for matters including retail lease disputes and other business contract disputes.

Our Mediation Services team takes an active role in engaging parties to a dispute to offer them every available opportunity to resolve their matter, even before formal mediation begins.

We offer mediation for issues including:

• disputes between lessors (property owners, or landlords) and lessees (tenants) of shops, restaurants, offices, and industrial or commercial premises
• lease, license or contract disputes between small businesses and Government agencies or local government
• disagreements between contractors and subcontractors
• franchise disputes.