Return or exchange maritime merchandise

Introduction

If you'd like to return or exchange maritime merchandise items such as maritime maps or vessel registration numbers/stickers, please visit a Service NSW Centre. Alternatively you can return the merchandise and associated documentation via mail.

What you need

• the merchandise you wish to return or exchange
• the receipt/proof of purchase
• a Request for Refund Form (if applicable).

How to return

1. Complete the Request for Refund Form – PDF (if applicable).
2. Make sure you have all the required items and documentation, and then:
   • visit a service centre and submit the merchandise/documentation in person, or
   • mail to:
     Maritime Product Services
     Locked Bag 5100
     Camperdown NSW 1450.