Introduction
If you're a self-managing landlord or property agent, you're legally required to offer a tenant the option of lodging their bond directly through Rental Bonds Online (RBO).
If the tenant is unable to access the online service, or chooses to use the paper-based method, you'll need to lodge a Rental Bond Lodgement form. This form is available through your RBO account.
How to lodge
- Select the 'Go to Rental Bonds Online' button and log in to your account.
- Select the 'Links' section and download a Rental Bond Lodgement form.
- Complete the form, and have the tenant sign it.
- Lodge the form and bond:
- by post to the address on the form
- in person at a Service NSW Centre.
More information
- When using the paper-based method you can only take the rental bond after the tenant signs the tenancy agreement.
- You cannot keep the money yourself or put it into an account in the tenant’s name.
- Once a bond is received you must provide a receipt, or note the payment details on the tenancy agreement, and provide a copy to the tenant.
Payment methods
Last updated: 26 September 2024