Introduction
Eligible motorists who spent more than $402 on tolls from 1 July 2023 to 30 June 2024 can claim a 40% rebate.
| Toll spend dates | Claims close | Minimum spend | Maximum rebate |
|---|---|---|---|
| 1 July 2023 to 30 June 2024 | 30 June 2025 | $402 | $802 |
Sole traders
If you’re a sole trader with a personal and/or business toll account, you may also be eligible for the sole trader toll relief rebate.
Eligibility
To claim, you need to be a NSW resident and have:
- spent $402 or more on eligible tolls in the 2023-24 financial year
- an active NSW personal toll account (E-Toll or Linkt) – if you've moved from interstate, check with your toll provider that you now have a NSW personal account suitable for toll relief
- already paid for the tolls
- an active NSW toll provider account (not suspended or closed) – if you close your toll account, you will no longer be able to claim any rebate from that toll account
- accrued the tolls on a vehicle that's privately registered in NSW, and is below 2794kgs TARE weight
- travelled on an eligible NSW toll road
- not already received:
- a rebate in the quarter for which you're claiming
- the maximum rebate in the financial year for which you're claiming.
Note: You must have accumulated the eligible toll spend on one personal toll account at a time. If you have multiple tag or tagless products on the one account, the toll spend for all eligible vehicles on that account will count towards the rebate.
For full details, see the Terms and Conditions.
Toll spend that is eligible
Tolls paid on all toll roads in NSW count towards your spend (except M5 South-West, if you claim under the M5 South-West Cashback Scheme).
Toll spend that is not eligible
- toll spend before 1 July 2023 and after 30 June 2024
- interstate tolling accounts or trips made on interstate roads
- casual toll products (such as LinktGO) or tolls paid outside of a personal toll account
- special passes (for example, the ERider and eMU passes)
- tolls paid on heavy vehicles
- vehicle number plate recognition charges
- toll account administration charges
- toll notice administration fees
- any NSW toll accounts that are suspended or closed
- M5 South-West toll spend (if you claim under the M5 South-West Cashback Scheme)
- business trips or trips claimed back from an employer
- any other charge or fee.
What you need
Your bank account details for payment.
Note: Make sure your bank details are correct when you claim. We may not be able to recover the funds if you provide incorrect details.
How to claim
Before you claim for the first time:
- Link your toll account to your MyServiceNSW Account. This provides you with access to Toll Tracker where you can check your toll spend and see when you're able to claim toll relief.
- Make sure your contact and vehicle details are up to date with your toll provider.
To claim:
- Check you meet the eligibility requirements.
- Select the ‘Claim rebate’ button.
- Follow the prompts to claim your rebate.
Once your claim has been approved, you’ll receive your payment within 10 to 15 business days.
If you'd like to follow a step-by-step guide, watch the video.
Note: The video refers to 2022-23 rebate amounts.
More information
- If a trip is not recorded on your tag, the toll spend will count towards the rebate if your vehicle number plate is linked to your account and can be photo-matched through video capture.
- Sole traders with a personal and/or business toll account can find out if they're eligible for an additional rebate.