Manage your details with your MyServiceNSW Account

Keeping your MyServiceNSW Account details up-to-date can help you save time when you're applying for services.

MyServiceNSW Account update

Multi-factor authentication (MFA) will soon be required for all MyServiceNSW Accounts. Learn how to set up MFA.

What you need to know

A MyServiceNSW Account connects you online with NSW Government services, quickly and securely.

You can save your personal details to your account, such as your name and mobile phone number.

To secure your account, we recommend you set up multi-factor authentication.

Adding or updating your details will:

  • save you time when applying for services
  • make sure your notifications are sent to the correct contact options
  • help keep your account secure.

How to manage your details

Using the MyServiceNSW Account

  1. Log in to your MyServiceNSW Account.
  2. Go to 'Manage account'.
  3. Go to 'Personal details'.
  4. Select the details you'd like to add or update.

Using the Service NSW app

  1. Open and log in to the Service NSW app.
  2. Select the profile or 'person' icon.
  3. Select 'Personal details'.
  4. Select the details you’d like to add or update. 

Help

By keeping a MyServiceNSW Account, you agree to the terms and conditions of use.

Our privacy statement explains how we collect and use information.

If you need help with your account, contact us.

Last updated: 26 March 2025