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Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Address

Macquarie Shopping Centre
Level 0, Shop UC 5/6
(Opposite Priceline)
Corner Herring Road & Waterloo Road
North Ryde NSW 2113

Opening hours

Opening hours for

Wednesday 30 April
  • Open 9am to 5:30pm
Thursday 1 May
  • Open 9am to 5:30pm
Friday 2 May
  • Open 9am to 5:30pm
Saturday 3 May
  • Open 8:30am to 12:30pm
Sunday 4 May
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 9am to 10am: A little busyAverage wait: 5-10 minutes

Services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Located within a shopping centre

Parking

  • On-site parking – use shopping centre parking bays

Mobility parking

  • At least 5 mobility car parks on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp or lift
  • Undercover access to mobility parking

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 25m
  • Journey from driver test parking to entry is accessible
  • Driver test parking – parking bays at Macquarie Shopping Centre can be accessed via the Waterloo Road Express Carpark entrance. Take the first left where you see Ultra Tune and Big W signs and follow the map below to find allocated driver testing parking bays.
Ryde Service Centre driver testing parking location

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Live Captioning service bookings
  • AUSLAN Video Interpreter services bookings
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Train
    • Walk to nearest train station is less than 300m
    • Journey from train station to entry is accessible
  • Bus
    • Walk to nearest bus stop is less than 100m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 25m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

BESbswy