If you've ever changed your name, address or job, it’s possible that you may have lost track of some of your super.

You will need to log on to myGov (or create an account) to find the lost super. Your myGov account will need to be linked to the ATO.

In certain circumstances, funds are required by law to transfer money to the Australian Taxation Office (ATO) as ‘unclaimed super’.

If the ATO is holding super for you, you’ll be able to transfer the money to an active super account or, if you meet the criteria, withdraw the balance. 

Lost members

Your superannuation fund will consider you a ‘lost member’ and hold your money until they find you. If they cannot find you, some types of lost super will be transferred to the Australian Taxation Office (ATO).

Your super fund will report you as a lost member, but hold on to your money, if:

  • they haven’t been able to contact you
  • they haven't received any contributions or rollover amounts for you in the past 5 years
  • your account was transferred from another fund as a lost member account and no new address has been found.

Types of unclaimed super

Unclaimed super money, held by the ATO, can be:

  • for a member 65 years old or older
  • for a non-member spouse
  • for a deceased member
  • money of former temporary residents
  • certain accounts belonging to lost members, such as:
    • small lost member accounts (balances less than $6,000)
    • insoluble lost member accounts (inactive for 5 years and insufficient records to identify the owner of the account)  
  • inactive low-balance accounts.

Offline options

If you're unable to check online for lost super, you can:

Australian Taxation Office
PO Box 3578
Albury NSW 2640

Last updated: 10 October 2024

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