Recovery services

Face-to-face, phone and online support for NSW residents affected by natural disasters.

Visit a Service NSW Service Centre

You can access face-to-face help after a natural disaster by visiting a service centre. 

There are centres located across the state and mobile services that travel around regional NSW. 

If you're able to visit, use our map tool to check opening hours and locations.

Book an appointment at a Service NSW centre

Our customer care service provides one-on-one support over the phone or in person.

Make a booking 

Contact Service NSW online or by phone

  • Call Service NSW on 13 77 88.
  • For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.
  • Use our online form.

Recovery updates – NSW Reconstruction Authority